Author Topic: Bitdefender: A complete disaster, hands off!  (Read 2939 times)

GoneFishing

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Re: Bitdefender: A complete disaster, hands off!
« Reply #15 on: November 15, 2016, 09:23:48 PM »
It was her who's done that  :biggrin:


see also Fox news "Ellen farber VS Louies c.k" (Original)

anunitu

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Re: Bitdefender: A complete disaster, hands off!
« Reply #16 on: November 15, 2016, 10:07:23 PM »
Masturbation,just keep it to yourself.. :biggrin:

GuruSR

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Re: Bitdefender: A complete disaster, hands off!
« Reply #17 on: November 16, 2016, 08:45:58 AM »
Well, I guess we have to really thank the children of yesterday gone by, for making an industry a pain in the @$$ for us programmers...  Basically those children who had money to buy the computers, hack servers, write code, transmit that code, and watch the fun, compete against other rival groups to see who can hack the most.  Early day computer terrorism and yet, Obama ignores it, maybe, just maybe, if we all wish hard enough (just safely, don't burst a brain cell on this), that Trump will actually class computer hackers as terrorists and go after them too and maybe he won't make it a death penalty.

As for Porn, you're "safe" so long as you don't use a hackable browser, and that is basically most of them.

IE, Firefox, Chrome, Edge, any Chromium based browser that supports their addons, are all easily hacked.  So avoid those and find something that isn't.  Opera 12.17[12.18 maybe, never did test that version, but 12.17 was the better), not the new Opera/Vivaldi [Chromium based].  The one I'm preferring now is called Maxthon, it's chromium based BUT has it's own market and does come with Ad-Block Plus included. So Avast is being used via the web proxy only, there is no plugin/addon for it, means no Avast notice about my surfing.

And I don't bother with porn sites, basically they're soap operas without clothing (and sappier, if thats even possible).

GuruSR.
Learned 68k Motorola Asm instruction set in 30 minutes on the way to an Amiga Developer's Forum meeting.
Following week wrote a kernel level memory pool manager in 68k assembler for fun.

jj2007

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Re: Bitdefender: A complete disaster, hands off!
« Reply #18 on: November 16, 2016, 09:22:58 AM »
Update on topic:

Bitdefender keeps sending me emails reassuring me that they take my issue damn seriously, and inviting me at the same time to provide "support tool logs". If they had ever read my mails or this thread, they would know that no support log can heal the crappy behaviour of BD. No AV should ever delete executables, they may quarantine them until the user gives the OK to delete them, fullstop.

There is a dedicated page for Bitdefender at http://www.customerservicescoreboard.com/BitDefender :
Quote
153 Negative Comments out of 158 Total Comments is 96.84%

GuruSR

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Re: Bitdefender: A complete disaster, hands off!
« Reply #19 on: November 16, 2016, 12:20:39 PM »
OH, OH, OH, you'll LOVE this one.

While I was readying stuff on tinyupload.com to post links here for people to try stuff, I decided to see if the website I had some of them on was still around and found Mediafire said one of them was "Dangerous", well, after going to Mediafire, I found out it said one of the *INSTALLERS* of one of my programs that has been on the web since 2002, was flagged by...  wait for it... BITDEFENDER as being infected!

So, I went through the process of going onto MediaFire, seeing what stupid BitDerender said, removing everything off of that dumb storage site and logged out. Well, I tossed all the programs for fear that BitDerender would eat more of them.  Back to the website I did in 2002 for those freeware programs, wildly enough it's still there, but, they moved it to Lycos and now to some other place, but in order for me to delete it (and get rid of it since the files no longer exist), I had to... reactivate it and email verify that!  Then when it was reactivated, I could delete it, umm, what moron thought that up, if it's inactive why is it still visible on the web?

GuruSR.

P.S.  I'll find a spot to post the links and programs, somewhere around here, definitely not in this forum sub section.
Learned 68k Motorola Asm instruction set in 30 minutes on the way to an Amiga Developer's Forum meeting.
Following week wrote a kernel level memory pool manager in 68k assembler for fun.

jj2007

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Bitdefender Customer Care - a bunch of lousy bots
« Reply #20 on: November 28, 2016, 01:52:14 AM »
Update on a non-existing "customer care service": currently, a dozen mails received, none of them shows the faintest sign of an attempt to look at the issue (which is that Sh*tdefender deletes executables without asking for permission), or of any human intervention :icon13:

I have highlighted in red the part where they are not lying :biggrin:

Quote
Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Please be informed that you have an open Customer Care request, ticket no: 2016111112290001, that requires further information from your side to complete. Since we have not heard back from you in a while, please reply to our last e-mail with the necessary information so tha…
ThursdayBitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Thank you for your reply. We have sent you a email regarding this case, it would seem that email did not reach your Inbox. Please check your Spam Folder or any active rules you may have setup. We have attached the contents of the previous email for your convenience. In order to as…
TuesdayBitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Please be informed that we are currently working on resolving your Customer Care request, ticket no: 2016111112290001, and will be getting back to you shortly. Thank you for your patience. Regards, Bitdefender Customer Care Team [Bitdefender Awake](http://www.bitdefend
November 19Me
Hey, tell your coder that you are a really lousy bot :-)
November 19Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Please be informed that you have an open Customer Care request, ticket no: 2016111112290001, that requires further information from your side to complete. Since we have not heard back from you in a while, please reply to our last e-mail with the necessary information so tha…
November 16Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Thank you for your reply. In order to assist you with the encountered issue we require the logs from the Bitdefender Support Tool and samples. Without the requested information we are unable to see what happened on that machine that caused this behavior and be able to reproduce th…
November 15Me
Here is my reply. <http://masm32.com/board/index.php?topic=5796.0>
November 15Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Thank you for your reply.First of all, we are sorry for the delay of our answer and we hope to assist you in a timely fashion from now on. Kindly be informed that we have not received your support tool log. Because of the situation you have encountered and not being able to sent us …
November 14Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Please be informed that we are currently working on resolving your Customer Care request, ticket no: 2016111112290001, and will be getting back to you shortly. Thank you for your patience. Regards, Bitdefender Customer Care Team [Bitdefender Awake](http://www.bitdefend
November 11Me
Solved??? You are kidding. Do you read mails? And don't be surprised if Google sends your victims, pardon: clients to http://masm32.com/board/index.php?topic=5796.0 Incredible, this "service".
November 11Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Thank you for your last email. We are very glad that the issue has been solved. Please don't hesitate to contact us, should you need any assistance in the future. Have a wonderful day! Best Regards, Emma Murganic Bitdefender Support Team -------------------------- http://www.bi
November 11Me
Dear Bitdefender team, That sounds complicated, but fortunately I've done most of the work already, see http://masm32.com/board/index.php?topic=5796.0 Have a nice day, too Jochen On 11.11.16 14:26, Bitdefender Support Center wrote: > > > Dear Jochen, > > > Thank you for choosing our sec…
November 11Me
Dear Bitdefender team, That sounds complicated, but fortunately I've done most of the work already, see http://masm32.com/board/index.php?topic=5796.0 Have a nice day, too Jochen
November 11Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Dear Jochen, Thank you for choosing our security solution, Bitdefender. In order to troubleshoot the issue you are encountering please send us the following: 1. A Support Tool log; 2. Autoruns log 3. Minidumps 1. How to generate a Support Tool log: - Navigate to this location: C:\Program Fi…
November 11Bitdefender Support Center <bdsupport@tickets.bitdefender.com>
Gentile Jochen, La ringraziamo per aver contattato il Servizio di Supporto Bitdefender. Questo e' un messaggio automatico per confermare che abbiamo ricevuto la sua richiesta e che stiamo lavorando per risolvere la situazione segnalata nel piu' breve tempo possibile. Il numero di ticket…
« Last Edit: November 28, 2016, 03:03:51 AM by jj2007 »

GoneFishing

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Re: Bitdefender: A complete disaster, hands off!
« Reply #21 on: November 28, 2016, 02:50:48 AM »
Hi Jochen,
May I call you Jesus for short ?

jj2007

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Re: Bitdefender: A complete disaster, hands off!
« Reply #22 on: November 28, 2016, 03:06:40 AM »
Hi Jochen,
May I call you Jesus for short ?

I am indeed far too patient with them :P

GoneFishing

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Re: Bitdefender: A complete disaster, hands off!
« Reply #23 on: November 28, 2016, 03:18:51 AM »
Mmmm , Emma Murganic ... I'll meditate on it tonight !

P.S.: sounds sexy , almost like  fata Morgana  :biggrin:

rrr314159

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Re: Bitdefender: A complete disaster, hands off!
« Reply #24 on: November 28, 2016, 07:26:00 AM »
I think I'll stick with Ellen Fapper
I am NaN ;)

jj2007

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Re: Bitdefender: A complete disaster, hands off!
« Reply #25 on: May 03, 2017, 05:23:55 PM »

Mondragon

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Re: Bitdefender: A complete disaster, hands off!
« Reply #26 on: August 18, 2017, 06:05:07 PM »
One trick that's worked for me is to go into the AV's settings BEFORE your first scan, and place your development folders into a whitelist (not scanned by AV). Be careful to add them to the in-memory scans as well as the file system scans and you should be good. The thing is, you just can't forget to do this if you create a new directory outside of the one you already specified or else it's back to the drawing board again. I use Symantec and they have a setting hidden way deep in the AV settings for disabling memory and file system scans on a per-directory basis. Not sure about the others but that should do it for Symantec at least.


Oh also: BitDefender is the only AV who licenses their engine out... So basically if BitDefender has a false positive, it will also show on like 8 other AV platforms because they all use the BD engine. It is extremely anal and flags a lot of false positives, so yes BD is not the best :)