Looking for tools to troubleshoot device driver loading problems

[Kenneth]

Hi,

I've got a device driver DLL that is generating an unspecified error when trying to install.
An installation software package is provided by the manufacture.
Unfortunately, the company that wrote the driver, is not supporting it anymore, and no one there is willing to discuss it.
It's an old driver legacy - 1988 to 2011.

I've tried using the Regsvr32 service, it reports that the driver was loaded, but no entry point was found.

Anyway, I'm wondering if there are any tools available to determine the cause of the driver installation failure?
.

Thanks!

[jj2007]

Hi Kenneth,

There are no such generic tools, but debugging could be an option. How big is the DLL? If zipped < 512kBytes, you can post it here, so that we can have a look.

Besides, it would be important to know which OS version you are using, what the DLL is supposed to do, and what exactly the problem is (error messages etc).

Welcome to the forum :icon14:

[dedndave]

can you tell us what the device is
and, perhaps, give us a link to download the DLL (or driver package, better yet)
DLL's are not, in and of themselves, device drivers - they are libraries
device drivers have different extensions

[Gunther]

Hi Kenneth,

do you have the source of the driver?

And welcome to the forum.

Gunther

[Raistlin]

generic tool if win7 = driver verifier manager

[Kenneth]

Thanks everyone for taking the time to look at this.
My biggest issue with this whole scenario is that it's for 1 customer, with 1 installation of an out-dated system.
I find it difficult to justify spending the time and energy to chase this down.

I have pushed for the customer to upgrade and it looks like they will.
So, I'm going to close this issue and again extend my gratitude to all those whom offered assistance.

I hope I can return the favor now that I have joined this forum!


Ken-